​​​​​​FLY BY VIDEO PROS

35522 Center Ridge Rd Unit C,

North Ridgeville OH 44039

(Look for DJI Logo at end of drive. Park in Back Parking lot)

VISITORS BY APPOINTMENT ONLY

Please Call  (440) 420-0200

Shop at our online store.


SERVICE & REPAIRS    
    All units are fully tested before shipment. The DJI Branded sUAS with installations is not a toy. Operator should have experience with flying quad-copters and UAV, abide by FAA Regulations and Guidelines, and follow safety procedures as instructed in manual accordingly. Failure to do so may cause injury to self or others, cause damage of property resulting serious liability to the operator, or damage the unit. 

    Shipping on repairs is at the owners expense. All Repairs will be discussed by phone before shipment. If owner chooses to go forward with repairs, payment for repair is due when repair is completed. Return shipping will be paid in advance before any repairs are started. We accept all major credit cards verified by phone. Please allow up to 2-3 weeks for completion of repairs and return shipment of unit. If unit is deemed not repairable, or if owner chooses not to go forward with repairs, unit will be returned to owner at owners expense. You may contact us by email OhioDroneRepair@gmail.com or by phone 440-610-4292. 


1.Acceptance: Ohio Drone Repair accepts orders only by way of written Purchase Order once Paypal payment or other form of accepted payment has been made otherwise specifying the Ohio Drone Repair part numbers or full details of any special requirements. All orders are subject to acceptance by Ohio Drone Repair. Final Collection of payments due are submitted to Fly By Video Pros LLC. Submission of a Purchase Order shall constitute acceptance of Ohio Drone Repair Terms and Conditions of Sale, set forth herein and in any Quotation provided by Ohio Drone Repair. These Terms and Conditions shall supersede any inconsistent provisions contained on Buyer’s Purchase Order.


2.Product Specifications: The specifications provided on our website, information, images, literature, or in any written quotations are intended to be accurate. However, Ohio Drone Repair reserves the right to change specifications or design and makes no claim about the suitability of its products for any particular intended purpose.


3.Purchaser’s Property If the Purchase Order includes work to be done on property or material supplied by Purchaser, Ohio Drone Repair shall not be liable for any loss or damage to Purchaser’s property during Ohio Drone Repair manufacturing process, unless the loss or damage was the result of the negligence or other willful act on the part of Ohio Drone Repair.

4.Pricing: Published prices are subject to and may change without notice. Agreement to the price change on custom order after notice shall be deemed to be acceptance of the price change. Prices do not include freight, taxes, duty and insurance fees and export licenses if required. Prices quoted are exclusive of Ohio Drone Repair. Buyer agrees to pay, any state or local excise, sales, use, VAT, personal property or any other tax. Prices quoted are held for 30 days, unless quoted otherwise.

5.Minimum Order: NONE. This is subject to change. 

6.Delivery: Items in stock will be shipped within 10-14 business days from receipt of order. For items not in stock, an estimated delivery date will be specified upon acceptance of the order. After acceptance of an order, Ohio Drone Repair will provide an estimated delivery date and will make its best efforts to meet the estimated delivery date. Delivery dates are subject to change if property or material to be supplied by Purchaser does not arrive by the date mutually agreed to by the parties. Ohio Drone Repair is not responsible for any consequential damage caused by late delivery. Ohio Drone Repair will notify Buyer of any anticipated delay in delivery. Ohio Drone Repair reserves the right to ship ahead or reschedule, unless the Buyer solely specifies otherwise.

7.Shipping Terms; Insurance: Ohio Drone Repair assures proper secure packaging and will ship by any method selected by Ohio Drone Repair, unless otherwise specified in Buyer’s Purchase Order. Shipping and handling charges are prepaid and added to Buyer’s invoice. Ohio Drone Repair may, at its discretion, provide insurance for the shipment, unless specifically requested to provide insurance by Buyer in the Purchase Order. Any insurance requested shall be prepaid by Buyer or added to Buyer’s invoice. Ohio Drone Repair shall not be liable for any loss or damage to the goods after delivery of the product to a common carrier.

8.Terms of Payment: Orders for delivery to Buyers must be fully prepaid in US dollars unless specified differently in the formal quotation. Ohio Drone Repair only accepts major credit cards in person or Paypal on website, eBay, Amazon, or any other platform means of credit card acceptance. Paypal payments must be sent to flybyvideopros@gmail.com, as stated on repair estimate/invoice. Credit Card payments are received through Fly By Video Pros LLC merchant account. 

9.Warranties: Stock Products: Ohio Drone Repair products are warranted to meet or exceed the stated specifications, and to be free from defects in material or workmanship. This warranty shall be valid for thirty days from invoice date and is subject to the Return Policy set forth in these Terms and Conditions.

10.Custom Products: Specially manufactured or custom products are warranted to be free from manufacturing defects and meet your written specifications only. This warranty is valid for sixty days from invoice date and is subject to the Return Policy set forth in these Terms and Conditions.

11.Return Policy: 
Stock Products: If Buyer believes that a product is defective or did not meet Ohio Drone Repair stated specifications, Buyer may return the product within 15 days of invoice date. Prior to return of the product, Buyer must obtain a RETURN AUTHORIZATION NUMBER. No product will be processed without a RETURN AUTHORIZATION NUMBER. Buyer should then pack the product carefully and return it to Fly By Video Pros, freight prepaid, together with an explanatory note and the RETURN AUTHORIZATION NUMBER. The returned product must be in the original package and free of any defect or damage caused by shipping. If Fly By Video Pros finds that the product does not meet the specifications set forth in paragraph 8 for stock products, Fly By Video Pros shall, at its sole option, either refund the purchase price, repair the defect, or replace the product. If Fly By Video Pros determines that the returned product meets the specifications set forth in paragraph 8 for stock products, then Fly By Video Pros shall refund the Buyer the purchase price, less a 15% restocking fee. 
Custom Products: Custom products may not be returned unless they do not meet Buyer’s specifications or contain a manufacturing defect. If Buyer believes that a custom product is defective or did not meet the Buyer’s specifications, Buyer may return the product within 15 days of invoice date Prior to return of the product, Buyer must obtain a RETURN AUTHORIZATION NUMBER. No product will be processed without a RETURN AUTHORIZATION NUMBER. Buyer should then pack the product carefully and return it to Fly By Video Pros, freight prepaid, together with an explanatory note and the RETURN AUTHORIZATION NUMBER. The returned product must be in the original package and free of any defect or damage caused by shipping. If, upon receipt of the product Fly By Video Pros determines that the product did not meet Buyer’s specifications or is not free from defect, Fly By Video Pros shall, at its sole option, either refund the purchase price, repair the defect, or replace the product. Customer is notified of completion of repairs via email invoice from FlyByVideoPros@gmail.com. Failure to pay repair invoice for 180 days constitutes abandonment of personal goods, and merchandise will be claimed and deemed as an asset of Fly By Video Pros LLC. 

12.Proprietary Rights:
Fly By Video Pros/Ohio Drone Repair shall retain all rights to technical data and information, whether patentable or not, arising out of or evolving as a result of the manufacture of products meeting Buyer’s specifications. Buyer agrees not to assert against Fly By Video Pros/Ohio Drone Repair any patent rights the scope of which is included within the manufacture of products delivered here under by Fly By Video Pros/Ohio Drone Repair, and which relate to an invention made by or for Buyer on a date subsequent to the date of delivery of the product to Buyer. 
Buyer warrants that the use of any product purchased from Fly By Video Pros/Ohio Drone Repair shall not infringe on the proprietary rights of third parties. If Buyer has purchased a Custom product, Buyer further warrants that it has proprietary rights to the specifications provided to Fly By Video Pros/Ohio Drone Repair and that no third-party has any proprietary claim to the specifications, other than as may exist in the public domain.

13.Disclaimer: Fly By Video Pros LLC/Ohio Drone Repair cannot be liable and responsible for the usage of the airframe as a part of UAV systems. Also please consult with your local regulatory authorities about the UAV systems flights rules and regulations.

14.Governing Law: This agreement shall be governed by and construed in accordance with the laws of USA.